The brief variation: if you should be trying to find exclusive gemstone or unique wedding present, Leibish & Co. features a sturdy inventory of high-quality, colourful, and conflict-free diamonds and gems. The family-run company was running online since 1998 with a personal touch which includes gained perform company worldwide. Leibish & Co. makes it easy to get free stones or perhaps to make use of the free “Design a” instrument to create your own perfect piece of precious jewelry your. With many years of expertise and strong craftsmanship under their strip, Leibish & Co. is on the verge of broadening their stock to watches along with other accessories.
When Leibish Polnauer founded his first web diamond company in 1998, it got nearly the full time to publish one image and explanation to their website â but he had been a visionary which saw potential within the fledgling field of e-commerce. “When he sees the potential in an idea, he will probably do everything in his capacity to advance along with it,” mentioned Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish produced a successful, family-run operation with his partner and kids offering in authority roles. They’ve got expanded a successful web business with workplaces found worldwide. Leibish & Co. is actually a leader in unique colored diamonds and gems that are difficult to find elsewhere. Its diamonds are conflict-free, that will be an important facet for most consumers.
“individuals arrive at us because they search for one thing some different, some thing a bit more special than everyone else has actually,” Benji stated.
While Leibish & Co. provides top-notch traditional diamonds, the organization focuses on colourful, special jewellery. Whenever requested precisely why the organization provides these types of increased consumer return rate, Benji easily pinpoints the reason why.
“It is a mix of excellent items, fantastic solution, and jewelry created into the greatest levels of perfection,” the guy said. “The jewellery we make is not your everyday, mass-produced particular product. Each piece is tailor-made to perfectly suit the diamond or gem stone opted for by the client.”
Leibish & Co. is a genuine family members company, with Leibish’s nearest and dearest playing important functions inside organization.
Leibish serves as Founder and chairman in the organization, while their partner, Rosi, is the business’ Activities management. Their unique eldest daughter, Chavi, functions as top honors Jewelry Designer â and that’s a huge duty since custom jewelry comprises significantly more than 50% with the business’s company, Benji stated.
Leibish’s oldest boy, Yossi, may be the President of Leibish & Co. Another child, Shmulik, that is a graduate of the Gemological Institute of The usa, could be the Chief Diamond Buyer for all the company. “Shmulik is, truthfully, one of a lot of gifted color diamond specialists in a,” Benji stated.
Leibish’s daughter Itzik could be the organization’s COO and runs the ny company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, is the business’s CFO.
“among the longtime members of the group, I’m able to let you know that, though there is no connection, they give consideration to me personally, as well as others, part of their loved ones,” Benji mentioned. “most of us bring our very own knowledge toward company, but come together to regularly grow the organization.”
Clients are in addition addressed like family members at Leibish & Co., where company invests energy into private solution and sales. “If you have ever addressed one certain representative, eg, that is the same individual you certainly will constantly cope with, no matter what you may be phoning or writing within,” Benji stated. “do not believe in driving clients to different departments when they’ve a question or particular issue they want to handle.”
Leibish has actually several several types of consumers: you can find buyers, exactly who largely shop through internet site, retailers, and the ones for the trade company, which generally go to the organization’s major offices in ny, Israel, and Hong Kong.
Almost all of Leibish & Co.’s clients are from US. Its subsequent most widely used market is actually Canada, followed closely by the United Kingdom, Australia, Hong Kong, and also the remainder of Europe.
Customers at every stage of life store at Leibish & Co., though most are within ages of 35 and 54, Benji mentioned. In addition, the firm garners around 300,000 internet site check outs each month â and keeps most of its consumers coming back again.
“with more than a 70percent return customer standing, we remain being among the most famous organizations within market,” the guy stated.
Leibish & Co. carries high-end precious jewelry, but additionally preserves inventory versatility, especially for on the web consumers, Benji mentioned. The firm offers countless loose diamonds and important gems, but the important products are personalized jewelry productions.
“We keep extreme selection of multicolor diamond and gemstone jewelry, with some associated with the rarest colors actually seen,” he said. “we’re known most readily useful by our bread-and-butter services and products â yellow diamond and green diamond engagement rings. But we offer expensive jewelry of virtually every tone, and precious gemstones â such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless diamonds, too, but all of our expertise is in the world of color.”
For clients who’ve something at heart and require assist making it a reality, Leibish & Co. supplies a “Design your very own” jewelry device, which Benji mentioned is actually the most popular item.
“Naturally, when shopping for a unique part, folks often want certain rocks and setting styles they’ve already fallen in deep love with,” the guy mentioned. The “Design yours” device makes it possible for clients to create a bit making use of the material, establishing, and material of these choice.
“It allows these to bring their dreams alive â with the help of our knowledge in design,” Benji informed united states.
As it appears forward to the near future, Leibish & Co. is actually slowly shifting toward higher-ticket products plus product range. The organization seems comfortable branching out to new products considering the commitment and love it applies to finest their current productions.
“we’ve talked-about exposing a variety of accessories â like luxury watches, purses, and even pencils,” Benji said. “But we made a decision to hold back until we first perfected all of our primary collection of product, and that is diamonds.”
Leibish & Co. can looking for ways to carry on refining its prominent website, also. One way it intends to boost their online experience is through presenting enhanced real life features, that will provide digital consumers a lot more of an in-store knowledge.
As a business featuring its origins in colorful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional market which views change just like the exclusion, perhaps not the guideline.